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一个在电信领域的智能助手
目前为
// ==UserScript==
// @name 智能话席助手
// @description 一个在电信领域的智能助手
// @namespace http://tampermonkey.net/
// @license GPL-3.0-only
// @version 0.24
// @description 智能话席助手
// @author xiaoliang
// @match https://123.147.219.22:9114/*
// @match http://10.238.1.245/*
// @match http://127.0.0.1:5500/512lmock_liangtong_page.html
// @resource customCSS1 https://code.jquery.com/ui/1.10.4/themes/smoothness/jquery-ui.css
// @resource customCSS2 http://jqueryui.com/resources/demos/style.css
// @grant GM_addStyle
// @grant GM_getResourceText
// @require http://cdn.bootcss.com/jquery/1.8.3/jquery.min.js
// @require https://code.jquery.com/ui/1.10.4/jquery-ui.js
// ==/UserScript==
(function () {
'use strict';
// Your code here...
if (!$) {
var s = document.createElement("script");
s.src = "http://cdn.bootcss.com/jquery/1.8.3/jquery.min.js";
s.async = false;
document.documentElement.appendChild(s);
}
const LOGO_CLOSE_SRC = 'https://cq.infowell.cn/image/close-logo.png'
const LOGO_INACTIVE_SRC = 'https://cq.infowell.cn/image/in-intelligent-assistant.png'
const LOGO_ACTIVE_SRC = 'https://cq.infowell.cn/image/intelligent-assistant.png'
//开发环境
const DEV_SERVER_URL = 'http://192.168.10.47:81'
//生产环境
const PROD_SERVER_URL = 'https://cq.infowell.cn'
//语音助手ws
const WS_SERVER_URL = 'ws://127.0.0.1:7789/ws'
//登录窗口
let loginMainDom = ''
//业务窗口
let serviceMainDom = ''
//外呼窗口
let callMainDom = ''
//话务员
let userNameDom = ''
//通话状态：无效 通话 整理
let callStatusDom = ''
//客户号码
let consumerPhoneDom = ''
//产品名
let produceNameDom = ''
//iframe原始高度
let iframeOriginHeight = '275px'
//iframe完整高度
let iframeFullHeight = '825px'
let openFlag = 1
let socket = null
let pre_status = ''
let cur_status = ''
let pre_phone = ''
let cur_phone = ''
let Phone = ''
let ProductName = ''
let StatusChangeMsg = {}
let InitParameterMsg = {
EventId: "InitParameter",
Data: {
ProjectId: 16,
ProjectName: '5G升级包外呼营销',
AgentName: ''
}
}
//加载在线样式
const css1 = GM_getResourceText("customCSS1");
const css2 = GM_getResourceText("customCSS2");
GM_addStyle(css1)
GM_addStyle(css2)
//构造文档
function createHTML() {
//.center 生产环境
//.appContent 开发环境
let logo = document.querySelector('.center')
let example = document.createElement("div")
example.classList.add("div-box")
example.innerHTML = `
<div id="draggable" class="table-member-container">
</div>`
console.log('logo=====>>>>>>>>>>.',logo)
logo ? logo.appendChild(example) : ''
}
//渲染样式
function addStyle() {
let css = `
.table-member-container {
position: fixed;
z-index: 99999999;
bottom: 0;
right: 0;
}
.iframe{
border:none;
}`
GM_addStyle(css)
}
//发送消息
function sendMessage(msg) {
console.log('正在向websocket发送消息,消息如下：')
console.log(msg)
socket.send(msg);
}
//连接webocket
function openSocket() {
const socketUrl = WS_SERVER_URL;
console.log(socketUrl);
if (socket != null) {
socket.close();
socket = null;
}
socket = new WebSocket(socketUrl);
console.log('socket对象：');
console.log(socket);
//打开事件
socket.onopen = function () {
console.log("websocket已打开");
};
//获得消息事件
socket.onmessage = function (msg) {
// alert("收到消息：" + msg.data);
console.log(msg.data);
//发现消息进入,开始处理前端触发逻辑
};
//关闭事件
socket.onclose = function () {
console.log("websocket已关闭");
};
//发生了错误事件
socket.onerror = function () {
console.log("websocket发生了错误");
}
}
//文档加载完毕后执行
$(document).ready(function () {
console.log('文档已加载完毕，坐席脚本正在启动...')
createHTML()
addStyle()
openSocket()
setInterval(() => {
//登录窗口
loginMainDom = document.querySelector('.loginbox')
//业务窗口
serviceMainDom = document.querySelector('#containerCenter')
//话务员
userNameDom = document.querySelector('#empName')
//通话状态：无效 通话 整理
callStatusDom = document.querySelector('#status')
//客户号码
consumerPhoneDom = document.querySelector('#callee')
//产品名
produceNameDom = document.querySelector('#taskTitile')
if(loginMainDom){
$('.iframe') ? $('.iframe').hide() : ''
}
if(serviceMainDom){
$('.iframe') ? $('.iframe').show() : ''
}
// 通话状态：无效 通话 整理
if (callStatusDom) {
cur_status = callStatusDom.innerHTML == '通话' ? '通话中' : callStatusDom.innerHTML
}
// 号码
if (consumerPhoneDom && consumerPhoneDom.innerHTML) {
Phone = consumerPhoneDom.innerHTML
cur_phone = consumerPhoneDom.innerHTML
}
if (userNameDom && userNameDom.innerHTML) {
InitParameterMsg.Data.AgentName = userNameDom.innerHTML
}
if (produceNameDom && produceNameDom.innerHTML) {
ProductName = produceNameDom.innerHTML
}
if (cur_phone != pre_phone && cur_status == '通话') {
pre_phone = cur_phone
pre_status = cur_status
//如果ws断开，则重连并发送消息
if (socket.readyState == 3) {
console.log('socket已断开...')
openSocket()
console.log('socket已断开重连...')
//数据初始化
sendMessage(JSON.stringify(InitParameterMsg))
StatusChangeMsg = {
EventId: "StateChange",
Data: {
PreState: pre_status,
NowState: cur_status,
Phone: Phone,
ProductName: ProductName
}
}
sendMessage(JSON.stringify(StatusChangeMsg))
}
//否则发送消息
else {
console.log('socket已连接...')
sendMessage(JSON.stringify(InitParameterMsg))
StatusChangeMsg = {
EventId: "StateChange",
Data: {
PreState: pre_status,
NowState: cur_status,
Phone: Phone,
ProductName: ProductName
}
}
sendMessage(JSON.stringify(StatusChangeMsg))
}
}
// 只允许在状态改变的时候发消息
if (cur_status != pre_status && cur_status != '通话') {
//把当前号码赋值给上一通号码，当当前号码与上一通号码不一样时再发送消息
pre_phone = cur_phone
pre_status = cur_status
//如果ws断开，则重连并发送消息
if (socket.readyState == 3) {
console.log('socket已断开...')
openSocket()
console.log('socket已断开重连...')
//数据初始化
sendMessage(JSON.stringify(InitParameterMsg))
StatusChangeMsg = {
EventId: "StateChange",
Data: {
PreState: pre_status,
NowState: cur_status,
Phone: Phone,
ProductName: ProductName
}
}
sendMessage(JSON.stringify(StatusChangeMsg))
}
//否则发送消息
else {
console.log('socket已连接...')
sendMessage(JSON.stringify(InitParameterMsg))
StatusChangeMsg = {
EventId: "StateChange",
Data: {
PreState: pre_status,
NowState: cur_status,
Phone: Phone,
ProductName: ProductName
}
}
sendMessage(JSON.stringify(StatusChangeMsg))
}
}
}, 200)
// 异步加载iframe，连接上websocket并接受消息
setTimeout(() => {
let scriptContent = document.querySelector(".table-member-container")
let iframeElement = document.createElement("iframe")
iframeElement.src = PROD_SERVER_URL
iframeElement.classList.add('iframe')
iframeElement.width = '1100px'
iframeElement.height = iframeOriginHeight
iframeElement.frameborder = '0'
iframeElement.scrolling = 'no'
iframeElement.marginheight = '4'
iframeElement.marginwidth = '8'
scriptContent ? scriptContent.appendChild(iframeElement) : ''
}, 500)
$(document).tooltip()
//监听iframe页面的消息
window.addEventListener('message', function(event) {
console.log('监听event:', event);
// 确保消息来自指定的iframe
if (event.origin == PROD_SERVER_URL) {
//1放大 2缩小
event.data == '1' ? $('.iframe').attr('height',iframeFullHeight) : $('.iframe').attr('height',iframeOriginHeight)
}
});
});
})();